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Managing Subscriptions

Aruba Central supports the following types of subscriptions:

Device subscription—Allows you to manage and monitor your devices from Aruba Central. The device subscriptions can be assigned only to the devices managed by Aruba Central.

Service subscription—Allows you to enable value added services on the APs managed from Aruba Central. For example, if you have APs, you can assign a service subscription for Guest Access.

Gateway subscription—Allows you to manage and monitor SD-WANSoftware-Defined Wide Area Network. SD-WAN is an application for applying SDN technology to WAN connections that connect enterprise networks across disparate geographical locations. Gateways from Aruba Central.

The following figure illustrates the supported subscription types and the assignment criteria:

This section includes the following topics:

Assigning Subscriptions

Manually Assigning Subscriptions

Assigning Network Service Subscriptions

Assigning Gateway Subscriptions

Removing Subscriptions from Devices

Understanding Device Subscription Expiration Dates

Acknowledging Subscription Expiry Notifications

Renewing Subscriptions

Assigning Subscriptions

Read through the following sections to understand the subscription assignment procedures:

Assigning Device Subscriptions

You can either enable automatic assignment of subscriptions or manually assign subscriptions for the devices added in Aruba Central.

Enabling Automatic Assignment of Subscriptions

To enable automatic assignment of subscriptions, use one of the following methods:

In the Initial Setup Wizard

1. Verify that you have valid subscription key.

2. Ensure that you have successfully added your devices to the device inventory.

3. In the Assign Subscription tab, turn on the Auto Subscribe toggle switch.

From the Subscription Assignment Page

1. In the Account Home page, under Global Settings, click Subscription Assignment.

The Subscription Management page is displayed.

2. Under Device Subscriptions, toggle the Auto Subscribe slider to ON. All the devices in your inventory are selected for automatic assignment of subscriptions. You can edit the list by clearing the existing selection and re-selecting devices.

 

When a subscription assigned to a device expires or is canceled, Aruba Central checks for the available subscription tokens in your account and assigns the longest available subscription token to the device. If your account does not have an adequate number of subscriptions, you may have to manually assign subscriptions to as many devices as possible. To view the subscription utilization details and the number of subscriptions available in your account, go to the Account Home > Global Settings > Key Management page.

To manually assign subscriptions, turn off the Auto Subscribe toggle.

Important Notes for MSP Users

If you want to enable automatic assignment of subscriptions to the devices mapped to your tenant accounts, note the following points:

Aruba Central assigns subscriptions only if the devices are mapped to a tenant account. If your account has devices that are not mapped to any tenant account and if these devices already have a subscription assigned, the existing assignments are preserved.

When a device is moved from a tenant account to the MSP, Aruba Central removes the subscription assigned to this device.

When the automatic subscription assignment is enabled, Aruba Central disables the device and tenant-specific overrides. MSP administrators can modify the subscription settings for a specific event only through the APIApplication Programming Interface. Refers to a set of functions, procedures, protocols, and tools that enable users to build application software. Gateway interface.

When the automatic subscription assignment is enabled, all the existing tenants and newly created tenants in the MSP view inherit the subscription assignment settings. Subsequently, Aruba Central assigns device subscriptions to the tenants and their respective devices.

If you migrate from the Standard Enterprise mode to the MSP mode, Aruba Central retains your device and service subscription settings.

If the devices are no longer mapped to a tenant account, MSP administrators can unassign subscriptions these devices.

Manually Assigning Subscriptions

To manually assign subscriptions to devices or override the current assignment:

1. In the Account Home page, under Global Settings, click Subscription Assignment.

The Subscription Management page is displayed.

2. Ensure that the Auto Subscribe toggle is turned off.

3. Select the devices to which you want to assign subscriptions.

4. Click Update Subscription.

Important Notes for MSP Users

When you turn off the Auto Subscribe toggle:

Automatic assignment of subscription for all the existing tenants, including the MSP devices, are disabled.

All device subscriptions assigned to devices are preserved.

Devices must be assigned to tenant accounts before assigning a subscription to it. If a subscription is assigned to a device that is not mapped to any specific tenant account, Aruba Central displays the following error message: Please assign this device to a tenant before subscribing it. Tenant assignment can be performed in the Device Inventory page.

Assigning Network Service Subscriptions

To assign a network service subscription, complete the following steps:

1. In the Account Home page, under Global Settings, click Subscription Assignment.

The Subscription Management page is displayed.

2. Select the service subscription that you want to enable on a device. The available services are:

Cloud Guest

Presence Analytics

UCCUnified Communications and Collaboration. UCC is a term used to describe the integration of various communications methods with collaboration tools such as virtual whiteboards, real-time audio and video conferencing, and enhanced call control capabilities.

 

Clarity network service is deprecated. Wi-Fi Connectivity dashboard has replaced Clarity. The Wi-Fi Connectivity dashboard displays global connectivity details and insights. You do not require a separate service subscription to view the Wi-Fi Connectivity dashboard.

Although you can assign or unassign Clarity service subscription, Clarity does not monitor deployments or detect network performance issues.

3. Under Network Service Subscriptions, select the AP from the table on the right.

4. Drag and drop the device to the network service selected in the table on the left.

Important Note for MSP Users

Ensure that the device is assigned to a tenant before assigning a service subscription to it. When a device or network service subscription is assigned to a device that is not mapped to any specific tenant, the following error is displayed: Please assign this device to a tenant before subscribing it. Tenant assignment can be performed in the Device Inventory page.

Assigning Gateway Subscriptions

For Aruba Gateways to function as Aruba Gateways, you must onboard them to the Aruba Central's device inventory and ensure that a valid subscription is assigned to each Gateway. A valid subscription allows the Gateway to be managed by Aruba Central.

Gateway Subscriptions

Aruba Central supports the following types of subscriptions for Gateways:

Foundation—This subscription can be assigned to all Gateways irrespective of the hardware model.

Foundation-Base capacity —This subscription can be assigned to Aruba 7005Aruba 7008, and Aruba 9004 Gateways. Gateway devices with the Foundation-Base capacity subscription can support up to 75 client devices per branch.

When the client capacity reaches the threshold:

Aruba Central triggers the Gateway base license capacity limit exceeded alert.

If the notification options for the Gateway base license capacity limit exceeded alert is configured, Aruba Central sends an email notification with a list of Aruba Gateways that exceed the client capacity threshold. You can also configure alerts to trigger an incident using Webhook. For more information, see Alerts for Gateways and WAN Events

Advance—This subscription is available for all Aruba Gateways. It allows users to avail advanced features and services such as SaaS Express.

Advance-Base Capacity—This subscription is available for Aruba 7005Aruba 7008, and Aruba 9004 Gateways.

Assigning Subscriptions to Gateways

To assign subscription to a Gateway, complete the following steps:

1. In the Account Home page, under Global Settings, click Subscription Assignment.

The Subscription Management page is displayed.

2. Under Gateway Subscriptions, select the device to which you want to assign a subscription.

3. Expand the drop-down in the Assignment column for the selected device.

4. Select the subscription; for example, Foundation.

5. To assign subscription to multiple devices:

a. Select the devices in the table.

b. Click Batch Assignment.

c. Select the subscription to assign.

When a subscription assigned to a Gateway expires, Aruba Central automatically assigns a valid subscription from the same subscription category.

Virtual Gateway Subscriptions

Aruba Virtual Gateway is a virtual instance of headend gateway for SD-WANSoftware-Defined Wide Area Network. SD-WAN is an application for applying SDN technology to WAN connections that connect enterprise networks across disparate geographical locations.. Aruba Central supports licenses based on the bandwidth capacity for Virtual Gateways.

All license assignments are undertaken by the Virtual Gateway orchestration app.

Aruba Central supports VGW licenses that cater to a variety of requirements. The options include one, three, or five year periods and the bandwidth options are 500 MBpsMegabytes per second, 2 GBpsGigabytes per second., and 4 GbpsGigabits per second. capacity licenses.

The base SKUs available are: VGW-500M, VGW-2G, and VGW-4GFourth Generation of Wireless Mobile Telecommunications Technology. See LTE.. The availability of SKUs is also dependent on the installation consuming the license.

The account maintains a pool of VGW licenses, upon license expiry or if the license pool has no licenses left (all consumed) the license is unassigned from the account.

When deployed without valid or paid licenses, four evaluation (90 day) licenses of each base SKUStock Keeping Unit. SKU refers to the product and service identification code for the products in the inventory. is allocated to every customer account.

License consumption can be tracked in the Key Management or Subscription Assignment pages.

The list of licenses available against consumed licenses are also displayed during the deployment of a Virtual Gateway.

When the client capacity reaches the threshold:

Aruba Central triggers the Gateway base license capacity limit exceeded alert.

If the notification options for the Gateway base license capacity limit exceeded alert is configured, Aruba Central sends an email notification with a list Aruba Virtual Gateways that exceed the client capacity threshold. You can also configure alerts to trigger an incident using Webhook. For more information, see Alerts for Gateways and WAN Events

 

For a paid license email notifications are sent out in 30 day intervals starting on the 90th day before expiration and the last notification a day before the expiry of the license.

For an evaluation license email notifications are sent out on the 30th day before expiration and a day before the expiry of the license.

Evaluation licenses are auto-generated (four licenses of each SKUStock Keeping Unit. SKU refers to the product and service identification code for the products in the inventory. for 90 days) when the user deploys the first Virtual Gateway on Aruba Central.

When a subscription assigned to a Virtual Gateway expires, Aruba Central automatically assigns a valid subscription from the same subscription category. For more information on available SKUs, contact your Aruba Sales Specialist.

Removing Subscriptions from Devices

To remove the subscriptions from the devices, complete the following actions:

Removing a Device Subscription from a Device

1. In the Account Home page, under Global Settings, click Subscription Assignment. Ensure that the Auto Subscribe toggle is turned off. The devices that have the subscriptions assigned are selected and highlighted in green.

2. Clear the Subscribed check box for the device from which you want to unassign the subscription and click Update Subscription. The Confirm Action pop-up window with the Do you want to modify the subscription for selected devices message opens.

3. Click Yes to confirm. The subscription is unassigned and the Subscribed status for the device is marked as No in the devices table.

Removing a Network Service Subscription from a Device

To remove network service subscription from a device:

1. In the Account Home page, under Global Settings, click Subscription Assignment.

2. Under Network Service Subscriptions, select a subscription from the table on the left.

3. From the table on the right, select the devices from which you want to unassign the subscription.

4. Click Batch Remove Subscriptions. The subscription is unassigned from the selected devices.

Understanding Device Subscription Expiration Dates

In Aruba Central, each device expires individually. If you have multiple devices and if the expiration date varies, the device(s) are unsubscribed from Aruba Central according to the expiration date of the device(s). For example, if you have 100 devices and if 60 devices are expiring on March 31, 2020, and 40 devices are expiring on April 30, 2020, 60 devices are unsubscribed first, followed by 40 devices. As the subscription expiration date approaches, users receive expiry notifications. For more information about subscription expiry notifications, see Acknowledging Subscription Expiry Notifications.

Acknowledging Subscription Expiry Notifications

In the Account Home page, under Global Settings, click Key Management. The Key Management page displays the expiration date for each subscription.

As the subscription expiration date approaches, users receive expiry notifications. The users with evaluation subscription receive subscription expiry notifications on the 30th, 15th and 1 day before the subscription expiry and on day 1 after the subscription expires.

The users with paid subscriptions receive subscription expiry notifications on the 90th, 60th, 30th, 15th, and 1 day before expiry and two notifications per day on the day 1 and day 2 after the subscription expiry.

Acknowledging Notifications through Email

If the user has multiple subscriptions, a consolidated email with the expiry notifications for all subscriptions is sent to the user. Users can acknowledge these notifications by clicking the Acknowledge All link in the email notification.

Acknowledging Notifications in the UI

If a subscription has already expired or is about to expire within 24 hours, a subscription expiry notification message is displayed in a pop-up window when the user logs in to Aruba Central.

To prevent Aruba Central from generating expiry notifications, click Acknowledge.

Renewing Subscriptions

To renew your subscription, contact your Aruba Central sales specialist.

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