Aruba Central Online Help

All Clients

The Clients page provides a list view of all the access point (AP), switch, or gateway clients connected to the network. You can filter clients based on the network the clients are connected to. The page displays key client information and also allows you to view a specific client detail page.

The client monitoring features in the List and Summary pages run on the Foundation license that is auto-assigned for the AP, switch, and gateway. For more information, see Aruba Central Licenses Feature Details.

For monitoring clients connected to an Aruba Switch, the client entry is displayed in the All Clients page only if the client is connected to one of the following supported Aruba Switches:

  • Aruba 2530 Switch Series (applies to wired authenticated clients only)
  • Aruba 2540 Switch Series
  • Aruba 2920 Switch Series
  • Aruba 2930F Switch Series
  • Aruba 2930M Switch Series
  • Aruba 3810 Switch Series
  • Aruba 5400R Switch Series
  • Aruba CX Switch Series

The clients dashboard is displayed when the filter is set to Groups, Labels, Sites, or Global. For information about all the available menu items, see The Client Dashboard.

Clients

To view the list of clients connected:

  1. In the Network Operations app, set the filter to one of the options under Groups, Labels, or Sites. For all devices, set the filter to Global.

    The dashboard context for the selected filter is displayed.

  2. Under Manage, click Clients. The clients overview page is displayed in List view.
  3. By default, the Clients table displays a unified list of clients. The list of clients is populated for a time range of 3 hours. To view the list of clients for a different time range, click the Time Range Filter and select the required time period. Total data usage for the selected time period is displayed above the client summary bar.
  4. To filter clients based on the device to which the clients are connected, select the device type from the Clients drop-down list:
    • All—Displays a list of all the clients connected to the network.
    • AP—Displays a list of clients connected to the AP.
    • Switch—Displays a list of clients connected to the switch.
    • Gateway—Displays a list of clients connected to the gateway.
  5. To filter clients based on the network to which the clients are connected, click the network type from the Client Summary bar:
  6. To filter the clients based on the state of connectivity, click the connectivity type from the Client Summary bar:
    • Connecting—Displays a list of client connections that are in progress.
    • Connected—Displays a list of clients that are successfully connected to the network.
    • Failed—Displays a list of all failed client connections.
    • Offline—Displays a list of all offline clients.
    • Blocked —Displays a list of all blocked clients.

The Clients table lists the details of each client. By default, All clients is selected and the table displays the following columns: Client Name, Status, IP Address, VLAN, Connected To, SSID/Port, AP Role, Gateway Role, and Health. The default columns displayed is different and contextual based on AP, switch, and gateway.

Click the ellipsis icon to perform additional operations:

  • Download CSV—Downloads the client details in the .csv file format.
  • Select All—Selects all columns.
  • Reset Columns—Resets the table view to the default columns.

If a filter icon appears next to the column header, click and enter the filter criteria or select a filter criteria. For example, to search a client, click the predefined filter criteria: Connecting Connected, Offline, Failed, or Blocked from the Client Summary bar and in the Client Name column enter the name of the client. Aruba Central provides a near-instant refresh of the client status if the client is connecting or connected to an access point. For more information, see Client Status Changes.

Figure 1  Clients—List View

Table 1: All Client Details

Column Names

Applicability

Description

Client Name

  • All
  • AP
  • Switch
  • Gateway

Username, hostname, or MACMedia Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address of the client. Click the client name to view the Summary page.

Status

  • All
  • AP
  • Switch
  • Gateway

Client connection status. Use the filter option to view the following:

  • Connecting—Applicable only for wireless clients.
  • Connected—Applicable for all client types.
  • Offline—Applicable for all client types.
  • Failed—Applicable only for wireless clients.
  • Blocked—Applicable only for wireless clients.

Hover the cursor over the status column to view a pop-up summary based on the connection status. The status summary is populated based on the status type. Each status type and the summary is described below:

  • Connecting:
    • Client name—Name of the client.
    • Last Seen Time—Date and time the client was last connected.
  • Connected:
    • Client name—Name of the client.
    • Authentication—Type of authentication. Displays the authentication label only for authenticated clients.
    • IP address—Client IP address.
    • Connected Since—Date and time at which the client was connected.
    • Failure Stage—Stage of the connection where the client failed to connect. It is not applicable for the wired clients, so displayed as NA.
    • Health Score—Device health.
    • Connected Device Port—The device port that the wired client is connected to.
  • Failed:
    • Client name—Name of the client.
    • Last Seen Time—Date and time the client was last connected.
    • Failure Stage—Stage of the connection where the client failed to connect.
    • Failure Reason—Reason for the connection failure.
  • Offline:
    • Client name—Name of the client.
    • Authentication—Type of authentication. Displays the authentication label only for authenticated clients.
    • IP address—Client IP address
    • Connected Since—Date and time at which the client was connected.
    • Last Seen Time—Date and time the client was last connected.
    • Failure Stage—Stage of the connection where the client failed to connect.
    • Connected Device Port—The device port that the wired client is connected to.
  • Blocked:
    • The values available for clients that are blocked when in failed status, offline status, dynamically blocked, or if a new client is blocked is as follows:

      • Client name—Name of the client.
      • Last Seen Time—Date and time the client was last connected.

    • The values available for clients that are blocked when in connected status is as follows:

      • Client name—Name of the client.

      • Authentication—Type of authentication. Displays the authentication label only for authenticated clients.

      • IP address—Client IP address

      • Connected Since—Date and time at which the client was connected.

      • Last Seen Time—Date and time the client was last connected.

IP Address

  • All
  • AP
  • Switch
  • Gateway

IP address of the client.

VLAN

  • All
  • AP
  • Switch
  • Gateway

VLANVirtual Local Area Network. In computer networking, a single Layer 2 network may be partitioned to create multiple distinct broadcast domains, which are mutually isolated so that packets can only pass between them through one or more routers; such a domain is referred to as a Virtual Local Area Network, Virtual LAN, or VLAN. of the device to which the client is connected.

Connected To

All

AP name, Switch name, or Gateway name. This is the first layer 2 hop for the client. If the device does not have a name, the MAC address is displayed.

AP Role

  • All
  • AP

Role assigned by the AP.

Gateway Role

  • All
  • Gateway

Role assigned by the Aruba Gateway.

Health

  • All
  • AP

Client health. The value can be one of the following:

  • Poor—0-30
  • Fair—31-70
  • Good—71-100

SSID/Port

  • All
  • AP
  • Switch
  • Gateway

Displays the SSIDService Set Identifier. SSID is a name given to a WLAN and is used by the client to access a WLAN network. for wireless clients and the port number for wired clients. The column title displays SSID and Port interchangeably based on the device filters. For APs, the column title displays SSID. For switch and gateway, the column title displays Port.

Insights

  • All
  • AP

The total number of AI insights generated for the client.

Switch Role

  • All
  • Switch

Role assigned by the Aruba switch.

Failure Stage

  • All
  • AP

Failure status of the client that failed to connect. The failure reasons could be:

Group Name

  • All
  • AP
  • Switch
  • Gateway

Displays the name of the group that the device is connected to. The Connected To column displays the device name that the client is connected to.

Site Name

  • All
  • AP
  • Switch
  • Gateway

Displays the name of the site that the device is connected to. The Connected To column displays the device name that the client is connected to.

MAC Address

  • All
  • AP
  • Switch
  • Gateway

MAC address of the client.

Hostname

  • All
  • AP
  • Gateway

Host name of the client.

User Name

  • All
  • AP
  • Switch
  • Gateway

Username of the client.

Key Management

  • All
  • AP

Security mode used by the client.

Authentication

  • All
  • AP
  • Switch
  • Gateway

Authentication type used by the client to connect with the device.

Global Unicast IPv6 Address

  • All
  • AP
  • Gateway

When the IPv6 address is present for a client, you can view its Global Unicast IPv6 address. Click the ellipsis and select the column to view the value if the column is not displayed.

Link Local IPv6 Address

  • All
  • AP
  • Gateway

When the IPv6 address is present for a client, you can view its Link Local IPv6 address. Click the ellipsis and select the column to view the value if the column is not displayed.

Capabilities

  • All
  • AP

Client 802.11802.11 is an evolving family of specifications for wireless LANs developed by a working group of the Institute of Electrical and Electronics Engineers (IEEE). 802.11 standards use the Ethernet protocol and Carrier Sense Multiple Access with collision avoidance (CSMA/CA) for path sharing. capabilities.

Usage

  • All
  • AP
  • Switch
  • Gateway

Total data usage for the selected time period.

Last Seen Time

  • All
  • AP
  • Switch
  • Gateway

Date and time when the client was last seen.

Connected Since

  • All
  • AP
  • Switch
  • Gateway

Date and time since when the client was connected.

AP Name

  • All
  • AP

Name of the AP.

AP Mac Address

  • All
  • AP

MAC address of the AP.

Channel/Band

  • All
  • AP

Last connected channel and bandBand refers to a specified range of frequencies of electromagnetic radiation..

Switch Name

  • All
  • Switch

Name of the switch.

Port

  • All
  • Switch
  • Gateway

Port number of the switch.

Gateway Name

  • All
  • Gateway

Name of the Aruba Gateway.

Tunneled

  • All
  • AP
  • Switch
  • Gateway

Tunnel mode applicable for the Aruba Gateway managed WLANWireless Local Area Network. WLAN is a 802.11 standards-based LAN that the users access through a wireless connection., UBT, or PBT client.

Segmentation

  • All
  • AP
  • Switch
  • Gateway

Type of segmentation. The type of segmentation can be:

  • None
  • UBT
  • PBT
  • Underlay
  • Overlay

NOTE: To view the details about dynamic segmentation, a gateway must be licensed in Aruba Central and connected to the switch.

Client OS

  • All
  • AP
  • Gateway

Displays the operating system that the device runs on. For example, if the client category is Computer and the client family is Windows, the client OS can be Windows or Windows 8/10.

For more information, see Classifying Clients.