Aruba Central Online Help

Onboarding Devices

Aruba Central supports the following options for adding devices:

This section includes the following topics:

Adding Devices (Evaluation Account)

Use one of the following methods to add devices to Aruba Central:

Using the Initial Setup Wizard

  1. In the Add Devices tab of the Initial Setup wizard, click Add Device.
  2. Enter the serial number and MAC address of your devices.

    You can find the serial number and MAC address of Aruba devices on the front or back of the hardware.

  3. Click Done.
  4. Review the devices in your inventory.

Using the Device Inventory Page

  1. In the Account Home page, under Global Settings, click Device Inventory.

    The Device Inventory page is displayed.

  2. Click Add Devices.

    The Add Devices pop-up window is displayed.

  3. Enter the serial number and the MAC address of each device.

    You can find the serial number and MAC address of Aruba devices on the front or back of the hardware.

  4. Click Done.
  5. Review the devices in your inventory.

Adding Devices (Paid Subscription)

If your devices are not added to your inventory, set up a device sync by adding one device from your purchase order.

To set up device sync, use one of the following methods:

In the Initial Setup Wizard

  1. Ensure that you have added a license key and click Next.
  2. In the Add Devices tab, enter the serial number and MAC address of any one device from your purchase order.

    Most Aruba devices have the serial number and MAC address on the front or back of the hardware.

  3. Click Add Device. Aruba Central imports all other devices mapped to your purchase order.
  4. Review the devices in your inventory.
  5. Perform the following options:
    • Add Devices Manually—Manually add devices by entering the MAC address and serial number of each device.
    • Add Via Mobile App—Add devices from the Aruba Central mobile app. You can download the Aruba Central app from Apple App Store on iOS devices and Google Play Store on Android devices.
    • Contact support—Contact Aruba Technical Support.

From the Device Inventory Page

  1. In the Account Home page, under Global Settings, click Device Inventory.

    The Device Inventory page is displayed.

    Aruba Central imports only devices associated with your account from Activate.

  2. Do any one of the following:
    • Click Sync Devices. Enter the serial number and MAC address and click Add Device.
    • Click Add Devices to manually add devices by entering the MAC address and serial number of each device.
    • If you are a paid subscriber, you can add devices using a CSVComma-Separated Values. A file format that stores tabular data in the plain text format separated by commas. file. Click Import Via CSV and select the CSV file. For a sample CSV file, click Download sample CSV file.
    • Manual addition of devices using a CSV file is restricted to 100 devices or to the number of available device management tokens. An error message is displayed if more than 100 devices are imported using the CSV file. You can view the status of the CSV upload in the Account Home > Audit Trail page.

  3. Review the devices in your inventory.
  4. Perform the following options:
    • Add Devices Manually—Manually add devices by entering the MAC address and serial number of each device.
    • Add Via Mobile App—Add devices from the Aruba Central mobile app. You can download the Aruba Central app from Apple App Store on iOS devices and Google Play Store on Android devices.
    • Contact support—Contact Aruba Technical Support.

Manually Adding Devices

Aruba Central allows you to set up only manual sync of devices from Activate database using one of the following methods:

You can only set up only a manual sync for Aruba Central-managed folders such as the default, licensed, and non-licensed folders.

Adding Devices Using MAC address and Serial Number

You can find the serial number and MAC address of Aruba devices on the front or back of the hardware.

To add devices using MAC address and serial number, use any one of the following methods:

In the Initial Setup Wizard

If you are using the Initial Setup wizard:

  1. In the Add Devices tab of the Initial Setup wizard, click Add Device.
  2. Enter the serial number or the MAC address of your device.
  3. Click Done.
  4. Review the list of devices.

From the Device Inventory Page

To add devices from the Device Inventory page:

  1. In the Account Home page, under Global Settings, click Device Inventory.

    The Device Inventory page is displayed.

  2. Perform one of the following:
    • Click Add Devices to manually add devices by entering the MAC address and serial number of each device.
    • If you are a paid subscriber, you can add devices using a CSV file. Click Import Via CSV and select the CSV file. For a sample CSV file, click Download sample CSV file.

      Manual addition of devices using a CSV file is restricted to 100 devices or to the number of available device management tokens. An error message is displayed if more than 100 devices are imported using the CSV file. You can view the status of the CSV upload in the Account Home > Audit Trail page.

  3. Click Done.
  4. Review the devices added to the inventory.

    When you add the serial number and MAC address of one AP from a cluster or a switch stack member, Aruba Central imports all devices associated in the AP cluster and switch stack respectively.

Adding Devices Using Activate Account

  • Use this device addition method only when you want to migrate your inventory from Aruba AirWave or a standalone AP deployment to the Aruba Central management framework.
  • Use this option with caution as it imports all devices from your Activate account to the Aruba Central device inventory.
  • You can use this option only once. After the devices are added, Aruba Central does not allow you to modify or re-import the devices using your Aruba Activate credentials.

To add devices from your Activate account:

  1. In the Account Home page, under Global Settings, click Device Inventory.

    The Device Inventory page is displayed.

  2. Click Advanced and select Using Activate.
  3. Enter the username and password of your Activate account.
  4. Click Add.
  5. Review the devices added to the inventory.

Adding Devices Using Cloud Activation Key

When you import devices using the Cloud Activation Key, all your devices from the same purchase order are added to your Aruba Central inventory.

Before adding devices using cloud activation key, ensure that you have noted the cloud activation key and MAC address of the devices to add.

Locating Cloud Activation Key and MAC Address

To know the cloud activation key:

  • For APs:
    1. Log in to the WebUI or CLI.
      • If using the WebUI, go to the Maintenance > About.
      • If using the CLI, execute the show about command.
    2. Note the cloud activation key and MAC address.
  • For Aruba Switches:
    1. Log in to the switch CLI.
    2. Execute the show system | in Base and show system | in Serial commands.
    3. Note the cloud activation key and MAC address in the command output.
  • For Mobility Access Switches
    1. Log in to the Mobility Access Switch UI or CLI.
      • If using the UI, go to the Maintenance > About.
      • If using the CLI, execute the show inventory | include HW and show version commands.
    2. Note the cloud activation key and MAC address. The activation key is enabled only if the switch has access to the Internet.

Adding Devices Using Cloud Activation Key

  1. In the Account Home page, under Global Settings, click Device Inventory.

    The Device Inventory page is displayed.

  2. Click Advanced and select With Cloud Activation Key. The Cloud Activation Key pop-up window opens.
  3. Enter the cloud activation key and MAC address of the device.
  4. Click Add.

    If a device belongs to another customer account or is used by another service, Aruba Central displays it as a blocked device. As Aruba Central does not support managing and monitoring blocked devices, you may have to release the blocked devices before proceeding with the next steps.

See Also: