Aruba Central Online Help

Client Search Terms

The search bar helps you to search a client's information, navigate to the configuration and troubleshooting pages of the client in the Network Operation app.

The sample search terms in this page help you with the list of terms for troubleshooting the client issues in the Network Operations app.

Using the search bar you can perform the following tasks:

  • Hover over a client search card to view more details and links to the monitoring, configuration, and troubleshooting pages.
  • Click the client name to open the Client Details page.
  • Click View to open the corresponding page in Aruba Central. For example, clicking the View button corresponding to High DHCP Failures opens the AI Insights dashboard.
  • Click Read to navigate to the documentation page in the Aruba Central Help Center relevant to the search terms.

Search Cards for Clients

The search results in Aruba Central displays certain cards with monitoring information and links to the configuration and troubleshooting pages for the client. You can click the links to navigate to that particular page of the client in the Network Operations app.

You can see the search cards when you search with the client name, IP address, or MACMedia Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address.

Following is an example of the search card that appears when you search with a client name:

Figure 1  Search Card for Client Name Search

Options available on the client's search card:

  • Network Check—Opens the Network Check page for the client.
  • Live Events—Opens the Live Troubleshooting page for the client.
  • Events—Opens the Alerts & Events page for the client.
  • Disconnect—Opens the Client Details page to disconnect the client.
  • Insights—Opens the AI Insights page for the client.

Following is an example of the search card that appears when you search with a client IP address:

Figure 2  Search Card for Client IP Address Search

Following is an example of the search card that appears when you search with a client MAC address:

Figure 3  Search Card_Client MAC Address

Sample Search Terms for a Client

The following table lists the sample search terms for a client.

Table 1: Client Search Terms

Typical Queries

Search Terms

Result

View client(s) facing issues in the network

client issues

client anomalies

problem clients

Returns client(s) that failed to connect and client(s) experiencing issues such as high DHCPDynamic Host Configuration Protocol. A network protocol that enables a server to automatically assign an IP address to an IP-enabled device from a defined range of numbers configured for a given network.  failures, authentication failures, high roaming latency, and so on.

View failed client(s)

client failures

failed clients

 

Returns client(s) that failed to connect to the network.

View client(s) running Windows operation system

list windows clients

Returns a list of the client(s) running Windows operation system.

View client(s) running Android operation system

list android clients

Returns a list of the client(s) running Android operation system.

View client(s) in a site

Enter list clients in site followed by the site name.

Example—list clients in siteCalifornia

Returns a list of all client(s) in the site.

View offline client(s) in a site

Enter show offline clients in site followed by the site name.

Example—show offline clients in site California

Returns a list of offline client(s) in the site.

View connected client(s) in a particular site

Enter show connected clients in site followed by the site name.

Example—show connected clients in site California

Returns a list of the connected client(s) in the site.

Search by client name

Enter the name of the client.

Example—myipad

Returns the client whose name matches the search term.

Search by client MAC address

Enter client followed by the MAC address.

Example—client00:01:00:10:9f:20

Returns the client whose MAC address matches the search term.