Aruba Central Online Help

Managing License Keys

A license key is an alphanumeric string with 9 to 14 characters; for example, PQREWD6ADWERAS.
Aruba Central can manage a device only if the corresponding license key of the device is added to Aruba Central. License keys can either be evaluation license keys that map to evaluation licenses or paid license keys that map to paid licenses. The evaluation license key is valid for 90 days.

To use Aruba Central for managing, profiling, analyzing, and monitoring your devices, you must ensure that you have a valid license key and that the license key is listed in the Account Home > Global Settings > Key Management page.

This section describes the types of license keys available and how to add them and get more information about them:

Evaluation License Key

The evaluation license key is enabled for trial users by default. It allows you to add up to a total of 60 devices. For an evaluation user, a set of evaluation keys is generated. For details on the type of license keys generated for Aruba Central, see Starting Your Free Trial.

The Account Home > Global Settings > Key Management page displays the license expiration date in the Key Management table. You will receive license expiry notifications through email 30, 15, and 1 day before the license expiry and on day 1 after the license actually expires. The number of days left for license expiry is also displayed in the respective app under the Apps section of the Account Home page.

Upgrading to a Paid Account

If you have purchased a license for an AP, a switch, or a gateway, then upgrade your account by completing the following steps:

  1. On the Account Home page, in the Network Operation app, click the link that shows the number of days left for the evaluation to expire.

    Figure 1  Network Operations Evaluation Account

    Network Operations App

    The Add a New License window is displayed.

  2. Enter the new license key that you purchased from Aruba.
  3. Click Add License.

After you upgrade your account, you can add more devices, enable services, and continue using Aruba Central.

Paid License Key

If you have purchased a license key, you must ensure that your license key is added to Aruba Central. If you are logging in for the first time, Aruba Central prompts you to add your license key to activate your account. Ensure that you add the license key before on-boarding devices to Aruba Central.

The Account Home > Global Settings > Key Management page displays the license expiration date. You receive the license expiry notifications through email 90, 60, 30, 15, and 1 day before expiry and two notifications each day on day 1 and day 2 after the license expires.

When you upgrade or renew your license, or purchase another license key, you must add the key details in the Account Home > Global Settings > Key Management page to avail the benefits of the new license.

Adding a License Key

  1. On the Account Home page, under Global Settings, click Key Management.

    The Key Management page is displayed.

  2. Enter your license key.
  3. Click Add Key.

    The license key is added to Aruba Central and the contents of the license key are displayed in the Manage Keys table. Review the license details.

    If you add a Device Management token, the key is listed in the Convert Deprecated Licenses page. For more information, see Converting Legacy Tokens to New Licenses.

Viewing License Key Details

To view the license key details, navigate to Account Home > Global Settings > Key Management.

The Key Management page provides information about license keys available for the devices and their details such as license tier, expiration date, and quantity of licenses. The Key Management sections are described in the next topics.

License Summary

For the selected device type or app, or for all devices, the License Summary section lists down all the available licenses, the total number of licenses, the number of assigned licenses, and the number of unassigned licenses.

The available devices are APs, switches, and gateways.

The Applications tab currently lists the license keys for the Network Operations app and the Clear Pass Device Insight app (where applicable).

Click a single or multiple licenses in the License Summary section to display the details of the license type in the Key Management table. To unselect the license, click the selected license type again.

Figure 2  License Summary Details for APs

Key Management

The preceding screenshot shows the following details:

  • Total number of AP Foundation Licenses = 101
  • Assigned AP Foundation Licenses = 2
  • Unassigned AP Foundation Licenses = 99
  • Total number of AP Advanced Licenses = 0

Key Management Table Details

The following table describes the contents of the Key Management table:

Table 1: License Key Details

Data Pane Item

Description

Key

License key number.

License Tier Type

Type of the license. Aruba Central supports the following types of licenses:

  • Foundation
  • Advanced

The Foundation and Advanced licenses for APs, switches, and SD-WANSoftware-Defined Wide Area Network. SD-WAN is an application for applying SDN technology to WAN connections that connect enterprise networks across disparate geographical locations. gateways are different from each other and cannot be used interchangeably.

Expiration

Expiration date for the license key.

License Quantity

Number of licenses available.

To arrange the rows in ascending or descending order, use the sorting icon () in the table header rows.

You can also use the row header indicated by the filter icon () to type in search queries to refine the search.

License Expiry

The Key Management table displays the expiration date for each license.

As the licenses expiration date approaches, users receive expiry notifications. The users with evaluation license receive license expiry notifications through email 30, 15, and 1 day before the license expiry and on day 1 after the license actually expires.

The users with paid licenses receive license expiry notifications through email 90, 60, 30, 15, and 1 day before expiry and two notifications per day on day 1 and day 2 after the license expires.

If a license for the particular device expires, Aruba Central no longer manages that device. Currently, Aruba Central does not give an option to remove the expired licenses from the UI. The expired licenses are displayed in the Key Management table with the expired date.

To renew your licenses, contact Aruba Sales team.

Converting Legacy Tokens to New Licenses

The conversion of unassigned Device Management tokens to Foundation Licenses for APs, switches, and gateways is a one-time operation for the selected Device Management tokens. The Device Management token can either be an evaluation token or a purchased token.

The Service Management tokens are not converted into the Aruba Central Licenses.

If you do not convert the unassigned Device Management tokens by 31 December 2021, all the tokens are automatically converted to AP Foundation Licenses. If you wish to revert a conversion, you must contact Aruba Technical Support.

To complete the license conversion:

  1. On the Account Home page, go to Global Settings > Key Management.

    The Key Management page is displayed.

  2. Click Click here to complete license conversion.

    The Convert Deprecated Licenses page is displayed.

  3. Select the key that you want to convert and click Convert on the row.

    The Convert Deprecated Licenses window is displayed.

  4. Select the option to which you want to convert the unassigned device license for the key.
  5. Click Convert.

    The Convert button is available only when all the licenses are assigned for the selected key.

  6. View Global Settings > License Assignment page.

    A list of new licenses assigned for the deprecated keys is displayed.

Download Conversion Logs

This option provides information about how legacy Device Management and Services subscription keys are converted to Aruba Central Licenses either using automatic or manual license assignment.

The information can be downloaded as a PDF document. The document contains a table which provides following information:

  • Conversion Time—Date and time when the legacy keys are converted to Aruba Central Licenses.
  • SKUStock Keeping Unit. SKU refers to the product and service identification code for the products in the inventory. Type—Legacy key type as Device Management or Service subscription.
  • Subscription Key—Legacy subscription key details.
  • Start Date—Start date of the legacy subscription.
  • End Date—End date of the legacy subscription.
  • Remaining Unassigned Quantity—Number of Aruba Central Licenses that are not yet assigned (after the legacy subscription keys are converted).
  • Converted Subscriptions—Information about the Aruba Central Licenses to which the legacy keys are converted.